In 1950, Alan Turing's famous article ' Computing Machinery and Intelligence' was published, which proposed what is now called the Turing test as a criterion of intelligence. Recently, companies spanning various industries have begun using the latest generative artificial intelligence technologies to power more advanced developments in such areas. Ī major area where chatbots have long been used is in customer service and support, such as with various sorts of virtual assistants. Chatbots can also be designed or customized to further target even more specific situations and/or particular subject-matter domains.

simulating human conversation, in the case of chatbots). Such examples reflect the recent practice of such products being built based upon broad foundational large language models that get fine-tuned so as to target specific tasks or applications (i.e. Recently this field has gained widespread attention due to the popularity of OpenAI's ChatGPT, followed by alternatives such as Microsoft's Bing Chat (which uses OpenAI's GPT-4) and Google's Bard. Such technologies often utilize aspects of deep learning and natural language processing. Modern chatbots are artificial intelligence (AI) systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner. A chatbot (originally chatterbot ) is a software application that aims to mimic human conversation through text or voice interactions, typically online.

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